The business inspection information system

Web: proverka.gov.kg

Customer: Ministry of Economy and Commerce of the Kyrgyz Republic

Financed by:  International Finance Corporation (IFC) World Bank Group

Period: 2012 – to present time (technical support)

Project Stage: The information system has been developed and is currently operating. 

Integrity is doing the right thing, even when no one is watching."

C.S. Lewis

The business inspection information system in Kyrgyzstan is designed to automate and streamline the process of conducting and coordinating inspections of business entities by state regulatory authorities. It focuses on monitoring and analyzing inspection data, using a risk assessment framework to improve efficiency and transparency in business regulation.

The system was developed in collaboration with leading global experts in business inspections, who were engaged by the IFC Corporation, following international recommendations in the field of business inspections. The system, as it operates today, was created in 2012 and remains the most advanced of its kind in the CIS countries.

This program is designed for use by 17 state regulatory bodies of the Kyrgyz Republic, whose procedures for business inspections are governed by the "Law on Business Inspections," as well as the Ministry of Economy of the Kyrgyz Republic.

The system is implemented as a web application hosted on a central server with Internet access. Users can access the system via a web browser.

The system has a user-friendly interface with built-in prompts, which significantly ease the learning process.

The automated system enables:

• Creation of a unified database of businesses with information on owned properties and risk assessment based on approved risk criteria, known as the "risk profile" of companies.
• Coordination between regulatory bodies and the Ministry of Economy for planning, agreeing, and conducting inspections.
• Data generation on inspection types, results, violations, and penalties.
• Tracking inspection trends and conducting analysis.
• Evaluating the effectiveness of reforms in the inspection system and making recommendations for improvements in the regulatory oversight sector.

Key functionalities include:

• Providing full inspection details on the portal.
• Creation of a business and inspection object database, as well as risk profiles.
• Automating risk level determination based on established criteria.
• Automating the coordination of inspection plans.
• Automating the reporting process for inspections.
• Searching for business inspection records.
• Generating statistical and analytical reports.
• Managing blocks and information.
• Access control and differentiation of permissions within the system.

Main Modules

• Business entities (basic information, types of economic activities, inspection objects, licenses, patents, etc.);
• Risk profiles of business entities (risk levels by risk areas for each inspection object, history of the risk profile at the entity level);
• Government Regulatory Authorities (central and regional divisions);
• Ministry of Economy and Commerce (central and regional divisions);
• Risk management block (risk areas, risk levels, inspection frequency, checklists);
• Inspection plans (formation, document printing, inspection orders, etc.);
• Preparation and completion of checklists;
• Inspection reports (information about all inspections, including violations, legal norms of violations, enforcement measures, follow-up inspections, risk level changes, etc.);
• Unscheduled inspections block (since January 2015);
• Interaction between GKO and the Ministry of Economy (document flow for approval of inspections, issuing inspection orders, receiving reports);
• ISU access rights management system (user roles and permissions, access log);
• Feedback block with business entities;
• Statistical and analytical reports;
• Administrative panel – managing information access and other details.

Main Users of the System

• Regulatory Body Employees: With varying access levels to information and system actions, responsible for the preparation, coordination, and reporting of inspections (special access).
• Ministry of Economy Employees: Responsible for approving inspections and receiving reports from regulatory bodies (special access).
• Business Entities and Other Interested Parties: Open access to information.
• System Administrators of the Ministry of Economy: Full access to information management.

2013 - The "proverka.kg" system was developed and implemented in 12 regulatory bodies at the central level.

2014-2015 - All regional subdivisions of GKO in Kyrgyzstan were connected to the system, reaching about 1,000 users.

2015-2016 - Further development of "proverka.kg," including automatic risk scoring for businesses, statistical and analytical reports, and a feedback mechanism from business entities through anonymous surveys with results presented in tables and charts.

2017 - Automation of checklist generation and data storage.

2018 - Creation of a mechanism for anonymous feedback collection on inspections and development of a mobile app for field inspections.

2021 - System updates to comply with legislative changes.

The system improved control over inspections, ensuring they were conducted in accordance with the law and reducing the number of unwarranted inspections.